Account blocking
There are two types of account blocking on the Bit.Team platform. They protect users from unfair actions and ensure transaction security.
1. Temporary action block
Applied when a user fails to meet trade conditions within the required timeframe. Before starting a trade, make sure you are ready to complete it within the allotted time.
Penalty system for trade cancellations:
| Violation | Consequence |
|---|---|
| 1 cancellation per day | 30-minute trading block |
| 2 cancellations per day | 1-hour trading block |
| 3 cancellations per day | 24-hour trading block |
| 2+ cancellations per day | −2 rating points |
| Losing 1 dispute | −50 rating points |
| Losing 2+ disputes per day | Full 24-hour block and −50 rating |
| Negative review with negative rating | Permanent full block |
In rare cases, a temporary block may be applied by staff for technical maintenance or account review.
2. Full account block
Applied for violations of the user agreement:
- Suspicious trading activity
- Missing verification or mismatch between verification data and account data
- Suspected fraud
- Multiple complaints from other users
In rare cases, a full block may be applied by staff for technical reasons or account review.
If your account has been blocked, contact support via your dashboard or email support@bit.team.
Created - March 10, 2026 1:52 PM